{"id":5003,"date":"2023-07-07T17:58:53","date_gmt":"2023-07-07T14:58:53","guid":{"rendered":"https:\/\/damakra.com\/?page_id=5003"},"modified":"2026-10-06T10:47:11","modified_gmt":"2026-10-06T07:47:11","slug":"right-of-withdrawal-and-returns-exceptions-for-food","status":"publish","type":"page","link":"https:\/\/damakra.com\/en\/about-us\/right-of-withdrawal-and-returns-exceptions-for-food\/","title":{"rendered":"right of withdrawal and returns (exceptions for food)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Right of withdrawal and returns (exceptions for food)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with the Consumer Protection Act (CPA) and European legislation regarding the sale of food and perishable goods:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>No Right of Withdrawal for Perishable Goods:<\/strong> The standard 14-day \"cooling-off\" period (right of return \"without reason\") <strong>does not apply<\/strong> to goods that are liable to deteriorate or expire rapidly (such as confectionery, chocolates, and food products).<\/li>\n\n\n\n<li><strong>No Right of Withdrawal for Sealed Goods:<\/strong> For health protection and hygiene reasons, returns cannot be accepted for food products that have been <strong>unsealed, opened, or partially consumed<\/strong> after delivery.<\/li>\n\n\n\n<li><strong>Custom and Personalized Orders:<\/strong> Orders for products made to individual customer specifications (e.g., custom cakes, chocolates with personalized labels\/inscriptions) cannot be canceled or returned once production has started.<\/li>\n\n\n\n<li><strong>Defective or Wrong Goods:<\/strong> If you receive a product that is expired, spoiled at the moment of delivery, or if we sent the wrong item, you have the right to a replacement or a full refund. In such cases, you must notify us within <strong>24 hours<\/strong> of receipt and provide photographic evidence of the defect or discrepancy.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Right of withdrawal and returns (exceptions for food) In accordance with the Consumer Protection Act (CPA) and European legislation regarding [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":4963,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-5003","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/damakra.com\/en\/wp-json\/wp\/v2\/pages\/5003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/damakra.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/damakra.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/damakra.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/damakra.com\/en\/wp-json\/wp\/v2\/comments?post=5003"}],"version-history":[{"count":2,"href":"https:\/\/damakra.com\/en\/wp-json\/wp\/v2\/pages\/5003\/revisions"}],"predecessor-version":[{"id":6397,"href":"https:\/\/damakra.com\/en\/wp-json\/wp\/v2\/pages\/5003\/revisions\/6397"}],"up":[{"embeddable":true,"href":"https:\/\/damakra.com\/en\/wp-json\/wp\/v2\/pages\/4963"}],"wp:attachment":[{"href":"https:\/\/damakra.com\/en\/wp-json\/wp\/v2\/media?parent=5003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}